Privacy Policy

Who we are

Our website address is: lowercolumbiachc.ca. Lower Columbia Community Health Centre focuses on team-based primary care, health promotion, and addressing factors that affect well being.

Your Privacy Rights

Lower Columbia Community Health Centre is committed to protecting your privacy. We comply with Canada’s Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This means we respect your right to control your personal information and how you hear from us.

In line with CASL, Lower Columbia Community Health Centre will only send commercial electronic messages (such as emails about new products, promotions, or updates) to contacts who have provided consent.

Types of Personal Information We Collect

The Lower Columbia Community Health Centre may collect limited personal information through our website when you:

  • Contact us with a question or request
  • Use an online form
  • Subscribe to updates or communications
  • Make a donation
    Depending on the interaction, this information may include:
  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Donation or payment details (when applicable)
  • Communication preferences

We only collect information that is reasonably necessary for these purposes.

Why We Collect Personal Information

We collect and use personal information to:

  • Respond to inquiries and requests
  • Communicate information you have asked to receive
  • Process donations and issue receipts, where applicable
  • Improve our website, services, and communications

We do not sell, rent, or trade personal information. Personal information is only shared when required by law
or when necessary to support a service you have requested, such as processing donations through a secure
third-party provider.

Consent

By providing your personal information through our website, you consent to its collection and use for the purposes described above. You may withdraw your consent at any time by contacting us or by using the unsubscribe option included in our communications.

Cookies and Website Analytics

Our website uses cookies to improve functionality and understand how visitors use the site. Cookies do not
collect personal information. They store anonymous data that helps us improve user experience and site
performance.

We may collect non-identifying information such as pages visited, time spent on the site, and general traffic
patterns. This information may be shared in aggregate form and does not identify individual users.

Third-Party Websites

Our website may include links to third-party websites. These sites operate independently and have their own
privacy policies. The Lower Columbia Community Health Centre is not responsible for the content or privacy
practices of external websites, and we encourage you to review their policies.

Protecting Your Information

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. While
no online system can be guaranteed to be fully secure, we are committed to handling personal information
responsibly and in accordance with applicable privacy laws.

Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

Contact Us

If you have questions about this privacy policy or how your information is handled, please contact us through
the website contact form, via email: info@lowercolumbiaCHC.ca